Our
purpose

Our purpose is to connect consumers with quality products and brands across the African continent every day.

Our unique
value proposition

With Africa at the heart of our strategy, we build commercial solutions that give our principals access to customers and consumers through comprehensive route to market and channel strategies, integrated with sourcing and procurement, demand generation, distribution, and marketing.

Our extensive experience in navigating the complex African continent and proven success in developing and implementing market access solutions, positions Imperial as a strategic partner to clients and principals wanting to enter and grow in emerging and challenging economies.

Our
footprint

Through our extensive footprint across Sub-Saharan Africa, we play a critical role in meeting consumers' ever-increasing need for market access services in previously inaccessible markets.

Our operations in mainly West and Southern Africa, position Imperial to provide market access services in more than 11 countries across Sub-Saharan Africa. Over the short and medium term, we plan to expand our footprint into new regions, including East Africa, and to leverage our expertise in other key industries.

Nigeria, Ghana and Ivory Coast with reach via MMA into smaller markets Mozambique full RTM with extensive reach.

  • Leading RTM Consumer
  • Full mkt coverage
  • 650 staff
  • 27 000m2 warehousing space
  • Over 22 000 customers serviced
  • Export hub to drive further Market expansion
  • Established business with proven track record
  • Strong distributor in a growing economy – covering the full territory
  • Full channel coverage with DTR model
  • The leading distributor in Nigeria through our partnership with the Chanrai Group.
  • Full RTM with extensive coverage of the full territory.
  • 1500 staff on the ground
  • Reach 113 000 points of sale directly
  • 335 000 direct and indirect touch points
  • Over 300 cash vans on the road
  • Extensive reach across the trade channels
  • In Country co-packing offered across several sites in country.
  • Ability to customise a dedicated solution to meet principals needs.
  • Trade out of the free zone in Accra
  • Offer load consolidation in surrounding West Africa markets.
  • Offers entry point into smaller West African markets without risk of overstocking.
  • Togo, Benin, Sierra Leone, Senegal, Ivory Coast, Gambia & Liberia
Ghana
  • Leading RTM Consumer
  • Full mkt coverage
  • 650 staff
  • 27 000m2 warehousing space
  • Over 22 000 customers serviced
  • Export hub to drive further Market expansion
Ivory Coast
  • Established business with proven track record
  • Strong distributor in a growing economy – covering the full territory
  • Full channel coverage with DTR model
West Africa MMA
  • Trade out of the free zone in Accra
  • Offer load consolidation in surrounding West Africa markets.
  • Offers entry point into smaller West African markets without risk of overstocking.
  • Togo, Benin, Sierra Leone, Senegal, Ivory Coast, Gambia & Liberia
Nigeria
  • The leading distributor in Nigeria through our partnership with the Chanrai Group.
  • Full RTM with extensive coverage of the full territory.
  • 1500 staff on the ground
  • Reach 113 000 points of sale directly
  • 335 000 direct and indirect touch points
  • Over 300 cash vans on the road
  • Extensive reach across the trade channels
  • In Country co-packing offered across several sites in country.
  • Ability to customise a dedicated solution to meet principals needs.

Key:

  • In-county operations
  • Multi-market partnership network
  • Acquisitions

Imperial Market Access has a strong footprint in Southern Africa – Namibia, Botswana, Zambia, Malawi, Zimbabwe, Eswatini and South Africa. We also offer a Multi-market Aggregation solution to reach some further markets.

  • Exclusive Market Access Consumer
  • Full RTM model covering full country
  • 729 staff
  • 3500 stores
  • All channels covered including HORECA
  • Expanded capabilities with the acquisition of Deep Catch
  • Trade out of the bonded warehouse in JHB
  • Offer load consolidation in surrounding Southern African Markets
  • Namibia, Botswana, Zambia, Malawi, Zimbabwe, Mozambique, Angola, DRC, Tanzania and Mauritius
  • Established RTM Consumer distributor
  • 24 700m2 warehouse space
  • Full market coverage with over 500 customers
  • Full cold chain capability
  • Full RTM Consumer distributor
  • Full market coverage
  • Over 450 direct customers
  • 65 full time staff
  • Full Market Consumer RTM business
  • Over 1800 customers reached
  • Ambient and cold chain capability
  • Consumer RTM distributor
  • Full ambient & cold chain capability
  • Full market coverage
  • 65 full time staff
  • 1800m2 warehouse space
  • Market leading Consumer distributor
  • 115 staff
  • 1832 customers serviced
  • Full market coverage
  • 440 000m2 of warehouse space through Imperial network
  • Full market coverage
  • Full order to cash management
  • Continually expanding offering – target forecourts and informal market expansion
  • Full RTM model covering full country
  • Reach to 12 000 direct customers
  • Employ 500 people on ground
  • Multiple stockholding facilities to ensure full mkt coverage incl. Centre and North
Namibia
  • Exclusive Market Access Consumer
  • Full RTM model covering full country
  • 729 staff
  • 3500 stores
  • All channels covered including HORECA
  • Expanded capabilities with the acquisition of Deep Catch
Botswana
  • Established RTM Consumer distributor
  • 24 700m2 warehouse space
  • Full market coverage with over 500 customers
  • Full cold chain capability
Eswatini
  • Full RTM Consumer distributor
  • Full market coverage
  • Over 450 direct customers
  • 65 full time staff
Southern Africa MMA
  • Trade out of the bonded warehouse in JHB
  • Offer load consolidation in surrounding Southern African Markets
  • Namibia, Botswana, Zambia, Malawi, Zimbabwe, Mozambique, Angola, DRC, Tanzania and Mauritius
Zambia
  • Full Market Consumer RTM business
  • Over 1800 customers reached
  • Ambient and cold chain capability
Zimbabwe
  • Consumer RTM distributor
  • Full ambient & cold chain capability
  • Full market coverage
  • 65 full time staff
  • 1800m2 warehouse space
Malawi
  • Market leading Consumer distributor
  • 115 staff
  • 1832 customers serviced
  • Full market coverage
South Africa
  • 440 000m2 of warehouse space through Imperial network
  • Full market coverage
  • Full order to cash management
  • Continually expanding offering – target forecourts and informal market expansion

Key:

  • In-county operations
  • Multi-market partnership network
  • Acquisitions

Imperial Market Access Consumer is continually looking to expand our footprint on the African continent, with Kenya identified as a strategic entry point into East Africa.

  • Acquisition mode
  • Exploring opportunity to enter the market as we see this as key market in East Africa
  • Key is in-market reach across all trade channels
Kenya
  • Acquisition mode
  • Exploring opportunity to enter the market as we see this as key market in East Africa
  • Key is in-market reach across all trade channels

Key:

  • In-county operations
  • Multi-market partnership network
  • Acquisitions

Our
offering

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Integrated and innovative solutions for simple, flexible, efficient, and visible supply chains

End-to-end access to markets, customers, and consumers

Flexibility to adjust to different needs

End-to-end visibility and insights

Customised and fit-for-purpose solutions

Specialist capabilities

Efficient access to smaller markets through a multi-market aggregation model

Sourcing and procurement services

Demand generation and promotion services

Contract manufacturing services

How we
help you

We provide clients, principals, and customers with complete, best-in-class solutions, giving them easy access to end-consumers through an integrated sourcing, sales, distribution, and marketing service, taking their products to some of the fastest growing and most challenging markets in the world, and reducing the complexity and risk involved in operating in those markets.

Earned insight and flawless execution

With hard-earned insight and unwavering focus, we design solutions that closely meet their needs – and then execute them flawlessly. We achieve this by developing a deep understanding of our clients' and principals' businesses, their needs and the industries and markets in which they operate.

Proven solutions and agility

Our proven solutions rapidly deliver results with the agility to quickly manage future change for continuous flexibility, value, and success. When required, we take ownership of product inventory and revenue collection to provide our clients with unparalleled access to their end-consumers, leveraging our in-market networks and in-country infrastructure.

Leveraging people and technology

We leverage the best people and technology, adopting simple processes to make doing business in Africa easy. Using analytical insights, we create an optimal omni-channel strategy to drive sales volume, value, and velocity.

A strategic partner

As the strategic partner to our multinational principals and clients, we identify and develop new market segments for consumer products – targeting non-buying customers in currently targeted markets and new customers in new markets. Our unique market knowledge and proven processes, methodologies and tools help manage the ever-increasing complexity, risk and speed of modern day supply chains.

Global experience

Our experience helps global clients mitigate and manage the effects of global competition, rapid price fluctuations, short product life cycles, expanded specialisation, near/far and offshoring, as well as talent scarcity.

We offer vast experience, expertise, and specialist capabilities in the consumer goods value chain, including sourcing, procurement, sales, distribution, and debtor's management:

  • Deliver premium brands by providing fully integrated, end-to-end market access solutions for the unique distribution requirements of the African market
  • Our principals trade in a risk-free environment as we take full responsibility for the debtor's book when required
  • Unmatched access to formal and informal consumer markets - our cash van solutions ensure that products are sold and distributed far and wide into the informal markets
  • Informed access to consumers through our extensive in-country networks
  • Well tested and co-ordinated strategies for managing governance and corporate compliance
  • Our data-driven sales enablement is customisable to fit principal requirements
  • Mobile applications in place for both smartphone and tablet reporting

ESG

In line with our purpose to connect consumers with quality products and brands across the African continent every day, we make a difference in peoples' lives by demonstrating care for the communities in our countries of operation. In Nigeria, we support the Tulsi Chanrai Foundation Eye Hospital and contribute to 'giving the gift of sight'. Find out more about Imperial's ESG strategy and our socio-economic impact in South Africa and Nigeria.

ESG Strategy

Digital
and Data

Aligned to Imperial's digital strategy of becoming data and insights-driven, we utilise data-driven analytical insights to create optimal and fit-for-purpose omnichannel strategies to drive sales volume, value, and velocity. Find out more about Imperial's Digital and Data strategy.

Digital and Data Strategy

Our
team

We are differentiated by a unique distributor approach, supported by local partnerships and benefiting from exclusive relationships with principals.

  • Well-trained and equipped sales force
  • Specialist capabilities including but not limited to digitally enabled sales teams, cash vans with on truck invoicing and cash management and more
  • Extensive on-the-ground expertise, resources, capabilities, and geographic spread as we are well represented throughout our countries of operation, including all rural areas
  • Highly experienced in navigating international political, legal or system risk and numerous trade barriers in day-to-day business operations
  • Deep experience in navigating the complexity, diversity, and distinct challenges of the African continent
  • Extensive on-the-ground expertise and flexibility to adjust to different needs
  • Highly proficient in managing unpredictable currency exposures, unexpected costs, and evolving exchange control regulations
  • Operate to the highest quality and compliance standards
Let's talk solutions
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